SKE Support
After-sales

After-sales ticket

Report defective items, leakage, package damage or missing items. At least one product image is required.

Step 1Product Info
Step 2Issue Details
Step 3Photos
Submission guide
  • This form is for defective items, leakage, package damage, or order after-sales requests.
  • Please provide purchase channel, issue details, and when the issue occurred if available.
  • At least one product photo is mandatory to help us verify faster.
Step 1 · Product Info
Step 2 · Issue Description
Example subject: Crystal Bar 6000 - Leakage Issue
Include issue type, quantity affected, and any troubleshooting already tried.
Step 3 · Product Photos & Submit
Upload product photos (required): product appearance, package, label/batch code, and damaged area.
Add images · drag, paste, or click
At least one product image is required for after-sales tickets.
Need to track existing requests? View My Tickets
Tip: Complete details and clear photos can significantly shorten processing time.